T&C AUSTRALIA - INDONESIA
1. Rates:
- Express (normally 3 weeks) : $30/kg/volume.
- Regular (normally 6 weeks) : $25/kg/volume.
2. Weight measurement:
kirimINAU will measure your parcel based on actual or volume weight, which one is the greater will be used.
3. Volume weight calculation: (W x H x T)/5000
4. All calculations will be rounded up to the nearest 0.5kg or 1kg. Example: Weight 1.2kg will be charged 1.5kg. Weight 3.6kg will be charged 4kg. All calculations are final.
5. Rate charges already include Indonesian custom fees.
6. Rates charges do not include postage fees from kirimINAU’s warehouse to all provinces in Indonesia.
7. All parcels will be given tracking numbers once it was sent out from kirimINAU’s warehouse.
8. Items that can be sent:
- Vitamin/supplements (please avoid jelly/gummies products)
- Skincare
- Bodycare
- Haircare
- Cosmetics
- Perfumes
- Baby food
- Chocolate (please consider the possibility of chocolate will be melted a little bit due to the cargo temperature during transit. Even if the chocolate is melted, as long as there is no tear on the packaging, the chocolate is still consumable)
- Formula milk for baby & adults
- Snacks
- Common drug stores items
- Kitchenware
- Homeware
- Fashion items
- Books
- Toys
9. Items bought by:
- kirimINAU staff will come to the store directly to buy the items.
- kirimINAU staff will arrange for online shopping to buy the items.
10. Items bought via online shopping, there will be waiting time for the item to be delivered to kirimINAU Melbourne. Waiting time is up to 4 weeks as courier companies will have varied time frames in completing their delivery. Your parcel will only be packed once all your orders are ready to be sent.
11. Packing fee (Box, bubble wrap, tape) : $10/person.
12. There is no insurance for all damages such as broken bottles and melted products. Please be wise in choosing your items.
13. Payments can be made before making orders and another payment should be made after all your orders are packed and ready to be delivered to Indonesia.

T&C INDONESIA-AUSTRALIA
1. Rate pengiriman:
- Non makanan/minuman/obat-obatan : $14/kg
- Makanan/minuman/obat-obatan : $26/kg.
2. Penghitungan berat menggunakan 2 metode. Berat dan volume. Mana yang lebih besar hasil perhitungan nya, itu yang digunakan.
3. Penghitungan volume (untuk barang-barang dengan bentuk fisik besar tetapi ringan) menggunakan rumus: (P x L x T)/5000 dari ukuran box.
4. Semua hasil perhitungan berat paket akan dibulatkan ke atas. Contoh: Berat 1.2kg akan dibulatkan ke 1.5kg. Berat 3.6kg akan dibulatkan ke 4kg. Hasil perhitungan adalah final.
5. Rate sudah termasuk biaya-biaya untuk bea cukai.
6. Rate tidak termasuk biaya kirim dari warehouse Melbourne ke alamat penerima di Australia.
7. Pengiriman ke alamat penerima di Australia akan menggunakan kurir pihak ke 3 seperti Australian Post. Pengirim paket akan diberikan nomor resi pengiriman untuk memudahkan pengirim melacak keberadaan paket.
8. Untuk paket makanan/minuman/obat-obatan harus sudah BPOM dan memiliki izin usaha minimal P-IRT.
9. Durasi pengiriman bisa mencapai 6 minggu.
10. Pengiriman ini tidak berasuransi. Segala kerusakan/kehilangan tidak menjadi tanggung jawab ‘kirimINAU’.
11. Pembayaran dilakukan bisa dengan menggunakan Rupiah(IDR) dan Australian Dollar(AUD). Untuk pembayaran dengan menggunakan IDR, akan dilakukan perhitungan dengan Rate Jual AUD dari BCA.
12. Pembayaran pengiriman ke Australia dilakukan H-2 sebelum barang dikirim.